Terms and Conditions

These Terms and Conditions apply to all purchases made through the website of Wismouth Fashion, located at Theresialaan 77, 5262 BL Vught, The Netherlands. For questions or support, you can contact us via info@wismouthfashion.com.

1. Applicability

By placing an order through our website, you confirm that you have read, understood, and agreed to these Terms and Conditions.

2. Product Information

We strive to display and describe our products as accurately and clearly as possible. However, minor errors, inaccuracies, or typographical mistakes may occur. Such errors do not entitle customers to claim compensation or cancel an order unless legally required.

3. Orders and Payment

All orders are processed once full payment has been received. The available payment methods may vary depending on the customer’s location. It is the customer’s responsibility to ensure that the selected payment method is valid and available in their country.

4. Order Processing and Delivery

Processing time: 1–3 business days
Estimated shipping time: 3–7 business days (depending on destination)
Orders are shipped directly from our international supplier, which may be located outside the European Union, including China.

Delivery times are estimates and may vary due to external factors beyond our control.

5. Returns and Cancellations

Conditions for returns, refunds, and cancellations are described in our separate Return Policy, which forms an integral part of these Terms and Conditions.

6. Liability

Wismouth Fashion cannot be held liable for loss, theft, or damage to orders once tracking information confirms that the package has been delivered. Customers are responsible for providing a correct and complete delivery address.

7. Intellectual Property

All content on this website, including but not limited to texts, images, logos, and designs, is the intellectual property of Wismouth Fashion and may not be copied, reproduced, or used without prior written consent.

8. Complaints Procedure

Complaints must be submitted in writing via info@wismouthfashion.com. We aim to respond within 5 business days of receipt.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of The Netherlands, without prejudice to mandatory consumer protection regulations.